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Utilities - Electric/Trash/Water/Sewer

For renters, a $150 meter deposit is required before transferring the account into the renter's name. Applicants must complete an application and show valid photo id. Locations must have been inspected and passed by the Town of Middletown. The deposit stays on the account until the renter moves out. Utility Application pdf

For commercial renters, the deposit is $400 per meter, and no inspection is necessary.

Electric Rates

Electric Meter Information

Water & Sewer

Water Meter Information

Residential - Class 1

Customer charge: $4.32 per month

Summer: June - September

First Tier 0 to 150 KWH: $.1414 per KWH

Second Tier Over 150 KWH: $.1380

Winter: October - May

First Tier 0 to 150 KWH: $.1543

Second Tier next 550 KWH: $.1438

Third Tier over 700 KWH: $.1315

Class 2

Electric Water Heater

(on separate circuit)

Summer: June - September

First Tier 0 to 150 KWH: $.1414 per KWH

Second Tier Over 150 KWH: $.1380

Winter: October - May

First Tier 0 to 150 KWH: $.1543

Second Tier next 550 KWH: $.1438

Third Tier over 700 KWH: $.1315

General Commercial - Class 3

Customer Charge: $7.74 per month

Summer: June - September

First tier 0 to 200 KWH: $.1433

Second Tier Over 200 KWH: $.1532

Winter: October - May

First Tier 0 to 200 KWH: $.1405

Second Tier over 200 KWH: $.1503

Demand Power - Class 5

Customer Charge: $11.73 per month

Summer: June - September

First Tier 0 to 3,500 KWH: $.1598

Second Tier Over 3,500 KWH: $.1052

Winter: October - May

First Tier 0 to 3,500 KWH: $.1598

Second Tier over 3,500 KWH: $.0999

Demand Charge

Summer $6.45 per KW

Winter $3.55 per KW

PPAC Factor (see past/present rates)

Fluctuating %

State Utility Tax

State utility tax of 4.25% will be applied to all Commercial Demand Customers.

First Tier - 0 to 3,330 Gallons Fixed Charge $8.50

Second Tier - Over 3,330 Gallons $2.55 per thousand

Whatever is billed for water is also billed for sewer.

Trash

Residential trash pick-up is on Tuesdays and Fridays except on certain holidays where it will be picked up the following day. Please go to "Public Notices" to see Holiday pickup schedule and yard waste collection schedule 2006.

T1: Residential - $19

T2: Regular Commercial - $24.50*

T3: Large Commercial - $37.50*

T4: Special - $59.50*

NOTE:* We will no longer provide Trash Collection at these rates. Anyone grandfathered in will still receive service at these costs.

The Town contracts out to Waste Management. Large bulk items may be placed out with the regular trash for pick-up.

If you are having problems with your trash not getting picked up, call 378-9092 or you may send an e-mail.

Meters will be read at the beginning of the month and the bills will be mailed out the 15th of every month with the due date being the last day of the month.

Payments

Payments can be mailed in, dropped off in the outside utility box along the driveway of Town Hall, brought inside to the drop off box in the lobby, or given to the cashier when a receipt is needed. Please do not use staples or tape, and be sure to write your account number on your check or money order.

We accept cash, debit cards (no credit cards at this time), checks, money orders and cashiers checks at our cashier's window. Other payment methods include automatic direct debit and budget billing which are automatically taken out of your checking or savings account each month when the bill is due.

Late Payments: A courtesy letter is mailed out when bill is 7 days past due, the account is then assessed a $5 late fee.
Disconnects: Electric service disconnections for non-payment will be done, weather permitting, on the last Wednesday of the month. All payments to re-establish disconnected service as a result of non-payment must be made in person at the Town Office, located at 19 W. Green St., Middletown. The Town Office will remain open on disconnection days until 8 p.m.
Adverse Weather: Should adverse weather conditions prohibit service disconnections on the last Wednesday of the month, disconnection day will be rescheduled for the next weather-permitting business day (excludes weekends and holidays). When weather is a factor and disconnections are rescheduled, the Town Office hours will be extended to 8 p.m. on the actual disconnection day only.
Reconnects: When service is disconnected, your "entire past due balance" must be paid in full plus any reconnection fees. There is a $35 reconnection fee on disconnection days (last Wednesday of the month) (7 a.m. to 8 p.m.) If you miss making a payment by 8 p.m. that day, payments can be made the following day from 7 a.m. to 5 p.m. to have your service reconnected.
Payment Arrangements: Your account is entitled to two payment arrangements per calendar year. You are now required to pay at least one-third of the balance due when making arrangements.

If you are unable to pay your bill, you may be able to apply for assistance from one of the following agencies:

Delaware Health & Social Services 122 Silver Lake Road, Middletown	378-5770
SNCC Neighborhood House, 219 West Green Street, Middletown	378-7269
Catholic Charities, 1155 West Walker Road, Dover	674-1782
Catholic Charities, 2501 West Fourth Street, Wilmington	654-9295

If you think your bill may be incorrect, please contact the billing department at (302) 378-2711 or send an e-mail.

Town of Middletown, 19 West Green Street, Middletown, DE 19709

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