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Utilities - Electric/Trash/Water/Sewer

 

     For renters, a $150 meter deposit is required before transferring the account into the renter's name. Applicants must complete an application and show valid photo id.  Locations must have been inspected and passed by the Town of Middletown. The deposit stays on the account until the renter moves out. Residential Utility Application pdf

 

     For commercial renters, the deposit is $400 per meter, and no inspection is necessary. Commercial Utility Application pdf

 

FOR MORE INFORMATION ABOUT BILLING OR UTILITIES,

CALL (302) 378-2711.

 

Electric Rates  

Electric Meter Information

Water & Sewer 

Water Meter Information  

 

Residential - Class 1

Customer charge:  $4.32 per month

Summer:  June - September

First Tier  0 to 150 KWH:  $.1414 per KWH

Second Tier Over 150 KWH:  $.1380

Winter:  October - May

First Tier 0 to 150 KWH:  $.1543

Second Tier next 550 KWH:  $.1438

Third Tier over 700 KWH:  $.1315

 

Class 2

Electric Water Heater

(on separate circuit)

Summer:  June - September

First Tier  0 to 150 KWH:  $.1414 per KWH

Second Tier Over 150 KWH:  $.1380

Winter:  October - May

First Tier 0 to 150 KWH:  $.1543

Second Tier next 550 KWH:  $.1438

Third Tier over 700 KWH:  $.1315

 

General Commercial - Class 3

Customer Charge:  $7.74 per month

Summer:  June - September

First tier 0 to 200 KWH:  $.1433

Second Tier Over 200 KWH:  $.1532

Winter:  October - May

First Tier 0 to 200 KWH:  $.1405

Second Tier over 200 KWH:  $.1503

 

Demand Power - Class 5

Customer Charge:  $11.73 per month

Summer:  June - September

First Tier 0 to 3,500 KWH:  $.1598

Second Tier Over 3,500 KWH:  $.1052

Winter:  October - May

First Tier 0 to 3,500 KWH:  $.1598

Second Tier over 3,500 KWH:  $.0999

Demand Charge

Summer  $6.45 per KW

Winter  $3.55 per KW

 

PPAC Factor  (see past/present rates)

Fluctuating %

 

State Utility Tax

State utility tax of 4.25% will be applied to all Commercial Demand Customers.

 

First Tier - 0 to 3,330 Gallons Fixed Charge $8.50

Second Tier - Over 3,330 Gallons $2.55 per thousand

 

Sewer charges are based on water meter flows.

Trash

Residential trash pick-up is on Tuesdays and Fridays except on certain holidays where it will be picked up the following day.  Please go to "Public Notices" to see Holiday pickup schedule and yard waste collection schedule for 2009.

 

T1:  Residential - $20

T2:  Regular Commercial - $26*

T3:  Large Commercial - $39*

T4:  Special - $61*

 

     NOTE:* The Town of Middletown no longer provides Commercial Trash Service. Each new business will be required to contract their own services. The above prices are for customers from a previous commercial trash contract.

 

  The Town contracts out to Waste Management. Large bulk items may be placed out with the regular trash for pick-up. 

     If you are having problems with your trash not getting picked up, call 378-5720 or you may send an e-mail.

 

Click here for more information about trash collection in the Town of Middletown.

Meters will be read at the beginning of the month and the bills will be mailed out the 15th of every month with the due date being the last day of the month. 



Payments

     Payments can be mailed in, dropped off in the outside utility box along the driveway of Town Hall, brought inside to the drop off box in the lobby, or given to the cashier when a receipt is needed.  Please do not use staples or tape, and be sure to write your account number on your check or money order. 

 

     We accept cash, debit cards (no credit cards at this time), checks, money orders and cashiers checks at our cashier's window. Other payment methods include automatic direct debit and budget billing which are automatically taken out of your checking or savings account each month when the bill is due.

  • Late Payments: A courtesy letter is mailed out when bill is 7 days past due, the account is then assessed a $5 late fee.

  • Disconnects: Electric service disconnections for non-payment will be done, weather permitting, on the last Wednesday of the month. All payments to re-establish disconnected service as a result of non-payment must be made in person at the Town Office, located at 19 W. Green St., Middletown. The Town Office will remain open on disconnection days until 8 p.m.

  • Adverse Weather: Should adverse weather conditions prohibit service disconnections on the last Wednesday of the month, disconnection day will be rescheduled for the next weather-permitting business day (excludes weekends and holidays). When weather is a factor and disconnections are rescheduled, the Town Office hours will be extended to 8 p.m. on the actual disconnection day only.

  • Reconnects:  When service is disconnected, your "entire past due balance" must be paid in full plus any reconnection fees. There is a $35 reconnection fee on disconnection days (last Wednesday of the month) (7 a.m. to 8 p.m.)  If you miss making a payment by 8 p.m. that day, payments can be made the following day from 7 a.m. to 5 p.m. to have your service reconnected.

  • Payment Arrangements: Your account is entitled to two payment arrangements per calendar year. You are now required to pay at least one-third of the balance due when making arrangements.
     

     If you are unable to pay your bill, you may be able to apply for assistance from one of the following agencies:

 

Delaware Health & Social Services 122 Silver Lake Road, Middletown

378-5770

SNCC Neighborhood House, 219 West Green Street, Middletown

378-7269

Catholic Charities, 1155 West Walker Road, Dover

674-1782

Catholic Charities, 2501 West Fourth Street, Wilmington

654-9295

 

     If you think your bill may be incorrect, please contact the billing department at (302) 378-2711 or send an e-mail.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Town of Middletown, 19 West Green Street, Middletown, DE  19709

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